Frequently Asked Questions (FAQ)

1. What is Sigai?

Sigai is a visual learning app designed to help primary school students understand multiplication and division using line-based drawing techniques. It’s a fun, interactive way to make math easier for kids.

2. How does the AI feature work?

Sigai uses Firebase's AI API to provide smart responses to user questions. Just type your question in the chat and the AI will respond with helpful explanations related to math problems.

3. Is the app free?

Yes, Sigai is free to download and use. There are also optional features like AI access limits and in-app subscriptions to unlock more AI questions per day.

4. Is my data safe?

Absolutely. We do not collect or store personal data. App preferences (like language and progress) are saved locally on your device using secure AppStorage.

5. How many AI questions can I ask per day?

Free users can ask up to 5 AI questions per day. For more access, you can subscribe to the premium plan from within the app.

6. Can I reset my progress?

No! Your learning progress is indicator you are getting good with Multiplication and Division via Sigai.

7. How can I switch between English and Malay?

You can change your preferred language inside the app settings. Sigai supports both English and Bahasa Melayu.

8. I found a bug. What should I do?

We're sorry to hear that! Please email us with details of the issue so we can fix it as soon as possible. Our details available via Contact Us or you can share the issue in our facebook page via Support.

📩 Need More Help?

If your question isn’t listed here, feel free to contact us at:

support@sigai.com